There have been messaging apps, such as BBM, Facebook Messenger, Hike and more. However, only WhatsApp remains the dominant player. So...

Future-proofing The hospitality industry is one of the most competitive and dynamic industries out there. Constantly evolving with...

If you are in the hospitality industry, you will be familiar with the term ‘Channel’. This word has many meanings, however, in the hotel...

The hospitality industry is all about providing the best hotel guest experience to the customers. In fact, being a diverse and dynamic...

Before we talk about how to increase OTA Bookings, let us tell you a story. A Hotelier named Raj wanted to start a hotel. He tried to...

OTAs and hotels have a rivalry that has existed since the dominance of the internet. The digital revolution has shaped the entire...

The hospitality industry is all about dealing with various types of guests. We all know that without guests, the hotel will not get...

For any business, evaluation and analysis are integral to any exercise. Without it, one will not understand where the business is...

Before you start a business and after, you need to identify and forecast where your business will go. Demand Forecasting is the heart of...

Every business works on the principle of demand and supply. Demand is the collective want of the market, while supply is the collective...

Every organization or project needs to analyze their strengths, weaknesses, opportunities and threats. This is where the hotel SWOT...

For the efficient functioning of a business, identifying hotel supplies is really crucial. Without timely supplies, you will not be able...

Each and every business requires data to get customers, keep the finances on track, identify and rectify errors and improve business...

The hospitality industry is ever-evolving with new trends changing the dynamics of hotel operations and marketing. Taking bookings,...

The Hospitality and travel industry is ever-changing and dynamic, with new trends coming up on a regular basis. People travel for various...

Hotels, Homestays, Resorts and various types of hospitality properties depend on physical assets. These assets include bedding, bathroom...

The Hospitality Industry is a competitive industry with numerous players, hard to please customers and dynamic marketing trends. The...

Hotel bookings go through several stages. First, the customer selects the hotel. Then they book the rooms they want, along with the...

With the growth of the hospitality industry, more people are travelling than ever before! New guest personas are emerging and the...

Each individual is unique with their physical characteristics, personality, tastes, preferences, and capabilities. Accordingly, they make...