With 2 billion users, WhatsApp has emerged as a popular and powerful messaging app, for personal and business use. All, businesses,...

OTAs have become an integral part of hotel bookings. Yes, you have to pay a commission, and you also have to follow their terms,...

One of the harsh truths of the hospitality industry is that your hotel business depends on seasonality. No matter how good your hotel is,...

Reputation is everything for hotels. The whole hospitality industry revolves around reviews. You must have had conversations with your...

Technology has changed the way hotels acquire bookings. With the advent of online bookings, hoteliers have more options for converting...