Bigfoot Hospitality
Respond To Hotel Reviews Professionally From 5-Star to 1-Star: A Complete Guide
There is this saying that - “You cannot make everyone happy”. However, in the hospitality industry, you have to make everyone happy. This...
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Bigfoot Hospitality
- Nov 7, 2022
- 6 min
Tips To Improve Guest Communication In Hotels
In the hospitality industry, communication is everything. Hotels need to have a cordial relationship with their guests, otherwise, they...
Bigfoot Hospitality
- Sep 28, 2022
- 7 min
How To Get Repeat Customers For Hotels? Follow These 8 Strategies!
Every hotel has two types of guests - new customers and repeat customers. The former are those whom the hotelier has to gain while repeat...
Bigfoot Hospitality
- Aug 14, 2022
- 3 min
Why You Should Adopt WhatsApp Integration For Hotels
There have been messaging apps, such as BBM, Facebook Messenger, Hike and more. However, only WhatsApp remains the dominant player. So...
Bigfoot Hospitality
- Jul 11, 2022
- 5 min
5 Best Ways Of Resolving Hotel Guest Conflicts
The hospitality industry is all about dealing with various types of guests. We all know that without guests, the hotel will not get...
Bigfoot Hospitality
- May 20, 2022
- 11 min
Hotel Guest Personas: Understand Your Customers
Each individual is unique with their physical characteristics, personality, tastes, preferences, and capabilities. Accordingly, they make...
Bigfoot Hospitality
- Apr 10, 2022
- 5 min
7 Ways To Use Word Of Mouth Marketing For Hotels
Before we understand Word Of Mouth Marketing for hotels, let us imagine that you are a customer. You want to purchase a smartphone. You...
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