The hospitality industry, like every industry, has two parts - the front office and the back office. The aim of the front office is to...

Hotels, Homestays, Resorts and various types of hospitality properties depend on physical assets. These assets include bedding, bathroom...

If a hotel wants to improve its business performance and stay in the game, measuring its performance is of utmost importance. Since the...

Imagine you go to a hotel or a resort. The resort seems perfect at first. It has all the amenities you need - a great swimming pool,...